Terms of service

Welcome to Silliken. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Silliken ("Company," "we," "us," or "our") operates an online store offering home supplies and related products.

For any questions regarding these Terms, please contact us at:

Email: silliken.store@gmail.com

2. Account Terms

You may be required to create an account to access certain features of the website.
You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities conducted under your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change at any time without prior notice.
Applicable taxes, shipping charges, and other fees will be displayed during checkout.
Payment must be completed using approved payment methods available on the website.
We reserve the right to refuse or cancel orders if payment cannot be verified or processed.

4. Product Descriptions

We strive to ensure that product descriptions, specifications, images, and pricing are accurate.
However, we do not warrant that all content is complete, accurate, reliable, current, or error-free.
Product images are for illustrative purposes only and actual products may vary slightly in appearance.
Minor variations in color, size, packaging, or design may occur.

5. Order Acceptance

Placing an order does not guarantee acceptance of that order.
We reserve the right to accept, reject, or cancel any order at our sole discretion.
Orders may be canceled due to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Payment authorization issues
- Any other legitimate business reason
If an order is canceled after payment has been received, a refund will be processed in accordance with our Refund Policy.

6. Shipping and Delivery

We aim to dispatch orders within the estimated timeframe displayed on our website.
Delivery timelines are estimates and may vary due to factors beyond our control.
We are not responsible for delays caused by:
- Courier partners
- Weather conditions
- Government restrictions
- Natural disasters
- Other unforeseen circumstances
Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.
Customers must initiate return requests within the applicable return period stated on the website.
Returned products must be unused and in their original packaging unless otherwise stated.
Refunds will be processed to the original payment method or as otherwise permitted by law.
Certain products may be non-returnable due to hygiene, safety, customization, or other reasons.

For return-related inquiries, contact:

Email: silliken.store@gmail.com

8. Prohibited Uses

You agree not to:

Use the website for any unlawful purpose.
Violate any applicable laws or regulations.
Interfere with or disrupt website operations.
Upload viruses, malware, or harmful code.
Attempt unauthorized access to any part of the website or systems.
Engage in fraudulent, deceptive, or misleading activities.
Copy, reproduce, or exploit website content without permission.

We reserve the right to terminate access for users who engage in prohibited activities.

9. Intellectual Property

All content on the website, including text, images, graphics, logos, trademarks, designs, and software, is owned by or licensed to Silliken.
No content may be copied, reproduced, distributed, or used without our prior written consent.
Unauthorized use may result in legal action.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

Silliken shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.
Our total liability for any claim relating to a product or service shall not exceed the amount paid by you for the applicable order.
We do not guarantee uninterrupted, secure, or error-free operation of the website.

11. Indemnification

You agree to indemnify and hold harmless Silliken, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

Your violation of these Terms
Your misuse of the website
Your violation of applicable laws or third-party rights

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.

Your use of third-party services is at your own risk.

13. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts located in:

[Palghar,Maharashtra, India]